Client Services
Support
Every order is handled personally. For anything not answered below, write to info@pravusperformance.com.
Shipping
Worldwide complimentary shipping on every order. Orders are dispatched within 48 hours of confirmation from the UAE. Delivery typically arrives within 3–7 business days depending on destination. A tracking number is provided once the order leaves the studio.
Returns
Unworn items with all tags attached may be returned within 14 days of delivery for a full refund. To initiate a return, contact info@pravusperformance.com with your order number. Return shipping is the responsibility of the customer unless the item is faulty.
FAQ
- Which currency am I charged in?
- All orders are billed in AED (United Arab Emirates Dirham). Your bank converts the amount to your local currency.
- How do I find my size?
- Refer to the size guide below. If you sit between sizes, size up for an oversized fit or down for a true fit.
- When will my order ship?
- Orders are dispatched within 48 hours. You will receive a tracking link by email once shipped.
- Can I modify my order after placing it?
- Reach out immediately after ordering. Once an order enters fulfilment it can no longer be changed.
Privacy
Pravus collects only the information necessary to fulfil your order and improve your experience. We do not sell your data. Payment details are processed securely by Ziina and are never stored on our servers.
Terms
All content, imagery and design on this site are the property of Pravus Performance. Prices are listed in AED and are subject to change. By placing an order you agree to the policies outlined above.